SHIPPING & RETURNS POLICY

Last updated: 3 September 2026

At Golf Bundle Deals, we want ordering your bundle to be simple and straightforward. This policy explains how we deliver your order and what to do if you want to return something.

Your statutory rights as a consumer are not affected by this policy.

SHIPPING

Where We Deliver

We currently deliver to addresses within the United Kingdom.

If we introduce delivery to additional countries, the available destinations and delivery charges will be shown at checkout.

Delivery Charges

Shipping is FREE with orders over £50. For orders under £50 delivery charges will be displayed at checkout before you complete your purchase.

From time to time, we may offer free delivery promotions. Any conditions applying to a free-delivery offer will be clearly stated at the time of the promotion.

Delivery Times

Products are despatched within 7 days of your order being placed and will be delivered on a 48-hour service. 

Delivery times are estimates rather than guarantees, and occasionally delays can occur due to circumstances outside our reasonable control, including courier delays, severe weather or other disruption.

If your order is significantly delayed, please contact us and we will do our best to help.

Order Tracking

Where a tracked delivery service is used, you will receive tracking information when your order has been dispatched, where available.

Please check your email, including your junk or spam folder, for your dispatch notification.

Incorrect Delivery Information

Please make sure your delivery address is correct before completing your order.

If you provide an incorrect or incomplete address and your order cannot be delivered as a result, please contact us as soon as possible.

If the parcel is returned to us, we will contact you to arrange the next steps.

We may charge a further delivery fee for re-delivery where the original delivery failure was caused by incorrect information supplied by you.

This does not affect your statutory rights.

Damaged Parcels

If your parcel arrives visibly damaged, please contact us as soon as reasonably possible.

Where possible, please take photographs of the packaging and the damaged product before disposing of any packaging.

We may ask for photographs or other information so that we can investigate the issue with the courier.

Your statutory rights relating to damaged or faulty goods are not affected.

RETURNS

Our Returns Promise

If you change your mind about your purchase, you generally have the legal right to cancel an online order within 14 days of receiving your goods.

After telling us that you wish to cancel, you generally have a further 14 days to return the goods.

You do not normally need to give us a reason for cancelling during this statutory cancellation period. We will only cover the returns postage for faulty or wrong items only. 

How To Start a Return

To request a return, contact us at:

Email: sales@golfbundledeals.co.uk

Please include:

  • your name;

  • order number;

  • the item(s) you wish to return;

  • the reason for your return, if you wish to provide one.

We will provide any return instructions you need.

Condition of Returned Products

*The complete bundle box must be returned - we do not accept single item returns*

You are entitled to handle products to the extent necessary to establish their nature, characteristics and functioning, as you reasonably could in a shop.

We ask that returned products are:

  • unworn or unused 

  • returned with original tags and labels 

  • returned in their original packaging 

  • returned with any accessories supplied with the product.

If a product has been handled beyond what is reasonably necessary to inspect it and its value has consequently been reduced, we may be entitled to make a deduction from your refund where permitted by law.

This does not affect your rights where a product is faulty, damaged or not as described.

PERSONALISED BUNDLES

Our bundles may be selected using information you provide through our bundle quiz, including your size, preferred colours, styles and other preferences.

The bundle selection is personalised based on the information available to us and current stock.

A personalised bundle does not necessarily mean that every individual item has been custom-made specifically for you.

If your bundle consists of standard, off-the-shelf products selected according to your preferences, your statutory cancellation rights generally still apply.

Where a product is genuinely personalised or made to your specific requirements, an exception to the statutory cancellation right may apply where permitted by law. If this applies to a particular product, we will make this clear before you purchase.

EXCHANGES

We may offer exchanges where appropriate, subject to stock availability.

Because our bundles are selected according to individual preferences and available stock, we cannot guarantee that an identical replacement item will be available.

If you would like to exchange an item, please contact us before returning it so that we can explain the available options.

Your statutory rights relating to faulty or misdescribed goods are not affected.

FAULTY OR INCORRECT ITEMS

If you receive an item that is:

  • faulty;

  • damaged;

  • incorrect;

  • not as described; or

  • otherwise does not meet your statutory consumer rights,

please contact us as soon as possible.

We will investigate the issue and, where appropriate, arrange a repair, replacement, price reduction or refund in accordance with your legal rights.

We may ask for photographs or other information to help us identify the problem.

We will not ask you to give up any statutory rights in order to receive a remedy.

REFUNDS

Once we have received your returned goods, we will process your refund in accordance with applicable law.

For cancellations made under the statutory cancellation rules, refunds will generally be made within 14 days of receiving the returned goods or, where applicable, receiving evidence that the goods have been returned.

We may wait to issue the refund until we receive the goods back or you provide evidence that you have returned them, whichever occurs first, where permitted by law.

Refunds will normally be made using the original payment method.

DELIVERY COSTS ON RETURNS

If you cancel an order under your statutory cancellation rights, we will normally refund the cost of our standard delivery service.

If you selected a more expensive delivery option, we are only required to refund the cost of the standard delivery service.

Unless the goods are faulty, damaged, incorrect or otherwise covered by a different legal remedy, you may be responsible for the cost of returning unwanted goods.

Where we provide a prepaid return service, any applicable return charge will be explained to you before you use it.

SALE ITEMS

Sale and promotional items can be returned in accordance with the same statutory consumer rights as full-price items, unless a specific legal exception applies.

A discount or promotional price does not remove your statutory rights.

GIFTS

If you purchase a Golf Bundle Deals product as a gift, the purchaser's statutory cancellation rights continue to apply.

Any refund will normally be made to the person who originally placed and paid for the order.

NON-DELIVERY

If your order does not arrive within the expected delivery timeframe, please contact us.

We will investigate the delivery with the relevant courier and take appropriate action.

If an order is confirmed as lost, we will work with you to resolve the issue in accordance with your statutory rights.

CONTACT US

If you have any questions about shipping, returns or your order, please contact us:

Golf Bundle Deals

Email: sales@golfbundledeals.co.uk

Returns address:
[RETURNS ADDRESS]

Please do not send returns to the registered office unless we have specifically instructed you to do so.

YOUR STATUTORY RIGHTS

Nothing in this Shipping & Returns Policy limits or excludes your statutory rights under UK consumer law.

In particular, your rights in relation to faulty, damaged, misdescribed or otherwise non-conforming goods remain unaffected.

If there is a conflict between this policy and a mandatory legal right that applies to you, the legal right will prevail.

FREQUENTLY ASKED QUESTIONS

At Golf Bundle Deals, we understand that buying for you wardrobe online can be tough, that's why we are here to answer all your questions! Check our FAQ's out below or reach out on WhatsApp. We want to make your experience in choosing great brands at low prices as smooth as possible.

Frequently asked questions

What is Golf Bundle Deals?

Golf Bundle Deals makes buying golf clothing and accessories simpler and better value.

Choose the type of bundle you want, tell us your preferred brand and size, and we'll put together a selection of golf gear for you. You get more for your money without having to spend hours searching for individual items.
What will I actually get in my bundle?

Every bundle is different, but you'll always know the type of products included and the value you're getting before you buy.

Depending on the bundle, you could receive items such as golf polo shirts, mid-layers, trousers, caps, belts, gloves, balls and other golf accessories. But be assured, you are not buying the same polo twice! You will be getting different styles to brighten up your wardrobe!

We select the products so that your bundle gives you great gear at a price that represents excellent value.
Can I choose the brand?

Yes.

For your hero pieces (shirts, trousers, etc) you'll be able to choose from the brands available within the bundle you're buying. Accessories will be chosen by us to match your level of golf.

You choose the brand you want, we do the hunting for the best combination of products.
Can I choose exactly what I receive?

Not exactly, and that's part of the fun.

You choose the bundle, brand, style and size, then we select the products that make up your bundle.

This means we can give you a great combination of products while keeping the price lower than buying everything individually.
Are the products brand new?

Yes.

All products supplied through Golf Bundle Deals are brand new.
How much money am I actually saving?

We aim to make every bundle represent significantly better value than buying the items individually.

We'll show you the bundle price and the total retail value of the products included, so you can see exactly what you're getting for your money.
Why is Golf Bundle Deals cheaper than buying the products separately?

We're buying products in bundles and passing the savings on to you.

Instead of paying full price for individual items, you're getting a carefully selected collection of golf products at a bundle price.

Less searching. Less hassle. Better value.
What if I don't like one of the items?

We understand that buying clothing online can feel like a bit of a gamble.

That's why we make the bundle contents, brands, sizes and value as clear as possible before you buy.

If there's an issue with an item, simply contact us and we'll explain the options available under our returns policy.
What if the clothing doesn't fit?

No problem.

If an item doesn't fit, you can contact us about a return or exchange in accordance with our returns policy.

We recommend checking our size guide before ordering to give yourself the best chance of getting the right fit.
Can I return my bundle?

Yes.

Golf Bundle Deals operates a straightforward returns policy. If you change your mind or have an issue with your order, you can return eligible items within the applicable return period.

See our Returns Policy for full details.
Will I receive the same products as someone else?

Not necessarily.

That's what makes Golf Bundle Deals different.

Depending on the bundle and stock available, your box may contain a different combination of products from someone else's.

You choose the direction, we build the bundle.
How do I know what size to order?

Every clothing bundle will include sizing information to help you choose.

If you're between sizes or unsure, check the individual brand's sizing information where available, as sizing can vary slightly between brands.
Why should I trust Golf Bundle Deals?

We're golfers ourselves, so we know how difficult it can be to find good golf gear without paying full price.

Our goal is simple:

Give golfers access to great brands, great products and great value — without the hassle of shopping around.

You know the brand.
You know the bundle.
You know the price.

We do the rest.